At Nirvana Billing and Staffing, LLC (“we,” “us,” or “our”), we are committed to protecting your privacy and developing technology that ensures a secure and efficient experience. This Privacy Policy applies to our company’s website and business operations, specifically related to our staffing and billing services provided to pain management facilities.
As a company that works with sensitive patient data on behalf of healthcare providers, we are subject to and compliant with the Health Insurance Portability and Accountability Act (HIPAA). We take the privacy and security of personal and health-related information seriously.
This policy outlines how we collect, use, disclose, and safeguard your information—including through SMS communications—and explains your rights and choices regarding that data. By using our website or services, you consent to the practices described in this policy.
We collect personal, health, technical, and communication information needed to provide our staffing and billing services. This may include your contact details, health-related data, usage information from our website, and SMS communication preferences.
Your information helps us communicate with patients and providers, manage billing and insurance processes, send appointment reminders, improve our services, comply with legal requirements, and respond to inquiries.
We do not sell your information to anyone. It may be shared only with authorized healthcare providers, insurance companies, HIPAA-compliant service vendors, or when legally required. SMS consent and data are kept confidential and not shared with third parties.
We retain personal and health information only as long as necessary to fulfill the purposes described in this policy or as required by law. SMS communication records are retained for internal compliance and auditing purposes.
Our website may use cookies and tracking technologies to improve your experience and analyze site traffic. You can manage your cookie preferences through your browser settings.
We work with trusted third-party providers (such as SMS platforms, web hosting, and cloud storage) to deliver our services. All providers with access to protected health information (PHI) are required to comply with HIPAA standards through signed Business Associate Agreements (BAAs).
Our services are designed for use within the United States. If you access our services from outside the U.S., your information will be handled according to U.S. laws and HIPAA regulations.
If there is an unauthorized material breach involving your personal or health information, we will notify you promptly in accordance with HIPAA and all other applicable federal and state laws.
You have the right to:
Access and request corrections to your personal and health information
Restrict or limit certain uses or disclosures of your information
Withdraw your consent for SMS communications at any time
To exercise these rights or for any privacy-related concerns, please contact us at:
Info@nirvanabilling.com | (928) 440-6329
We encourage you to avoid sending sensitive information through unsecured channels. For confidential inquiries, contact us directly through secure methods.
We may update this Privacy Policy periodically. Changes will be posted on our website with the new effective date. We encourage you to review it regularly.
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:
Nirvana Billing and Staffing, LLC
34522 N Scottsdale, Rd 120-138
Scottsdale, AZ 85266
(928) 440-6329